This casino privacy policy describes how TheOnlineCasino collects, uses, stores and shares personal data when you register, deposit, play or browse the site. By creating an account you confirm you have read and accepted it. If you do not agree with the below, please do not register.
What personal data do we collect?
We collect three broad categories. Account data including your name, date of birth, address, email, phone number, username, password and verification documents. Financial data including deposit and withdrawal records, payment-method identifiers and source-of-funds documents where required. Technical data including IP address, device details, browser type, location, cookie identifiers and the pages and games you interact with.
Data is collected directly on registration, deposit and verification, and indirectly via cookies, server logs and integrations with regulated KYC providers. Visit the cookie policy for the full cookie breakdown.
Why do we use your data?
We use your personal data to operate your account, process payments, verify your identity, prevent fraud, comply with anti-money-laundering and gambling legislation, provide support, personalise the games and promotions you see, and improve the platform over time. With consent we also send marketing about new promotions and product launches.
Who do we share it with?
We share data with payment processors to settle your deposits and withdrawals, with KYC providers to verify your identity, with game providers to deliver the games you play, with cloud and hosting providers, and with regulators, auditors and law enforcement where legally required. We never sell your data to third parties for advertising.
What rights do you have?
You have the right to access the personal data we hold about you, to request correction of inaccuracies, to request deletion where the law allows, to restrict or object to certain processing, to receive a portable copy of your data, and to withdraw consent at any time for processing based on consent. To exercise a right, email privacy@theonlinecasino.org with your username and the right you want to exercise.
How do we keep your data safe?
All data is encrypted in transit with 256-bit TLS and at rest with AES-256. Internal access is granted on a least-privilege basis with multi-factor authentication, and logged for audit. Card data is handled by PCI DSS-certified processors and never touches our own infrastructure. For account closure steps, see how to close account.
